1 Introduction & Scope
Welcome to the ctk777 Privacy Policy. We understand that sharing personal information on an online platform can raise security concerns — that is completely natural. ctk777 is committed to full transparency with its users in Bangladesh, so this document explains everything in plain, straightforward language.
This Privacy Policy applies to the ctk777 website, mobile app, and all related services. By using ctk777, you are considered to have agreed to this policy. If you have any questions, our support team is always ready to help.
In Brief: ctk777 never sells your data to third parties. Your information is used solely to improve our services and maintain platform security.
2 What Data We Collect
When you register and use ctk777's services, various types of information are collected — either automatically or directly from you. Details are provided below:
Information Provided Directly by You
- Full Name, Date of Birth & Gender
- Mobile Number & Email Address
- National ID or passport number (for verification purposes)
- Current Address & District Information
- Payment Method Details (bKash / Nagad / Rocket Number)
Automatically Collected Information
- Device Details — Model, Operating System & Browser
- IP address and approximate location
- Login Time, Session Duration & Activity Logs
- Game history, bet records, and transaction records
- Data from Cookies and Tracking Technologies
| Types of Information | Reason for Collection | Retention Period |
|---|---|---|
| Identity Information | Account Verification & KYC | 5 years after account closure |
| Payment Information | Transaction Processing | 7 years after account closure |
| Gaming History | Responsible Gaming Monitoring | 3 years after account closure |
| Device & Log Information | Security & Fraud Prevention | 12 Months |
| Cookie Data | Improving User Experience | 30–365 Days (varies by type) |
3 How Your Information Is Used
Ctk777 uses collected data only for specific, transparent purposes. We never use your information for unrelated purposes outside the scope of this Privacy Policy.
- Creating, verifying, and managing your account
- Processing Deposits & Withdrawals
- Prevention of Fraud, Money Laundering & Suspicious Activity
- Usage Analysis to Support Responsible Gaming
- Providing customer support and resolving issues
- Informing you about promotional offers and bonuses (with your consent)
- Improving Platform Performance & Security
- Fulfilling legal obligations
Our Commitment: Your information is never sold or shared with advertisers or third-party marketing companies.
4 Data Sharing Policy
Ctk777 shares data only in the following limited circumstances and under strict contractual agreements:
- Payment Processors: Only the necessary information is shared with approved payment gateways such as bKash, Nagad, and Rocket to complete transactions.
- KYC Verified by: With licensed agencies for identity verification.
- Law Enforcement Agencies: Where required by a valid court order or legal obligation.
- Technology Partners: For server hosting and security services, under strict confidentiality agreements.
ctk777 never shares your data with third-party advertising companies, data brokers, or unrelated organizations.
5 Data Protection Methods
Ctk777 employs industry-leading security measures to protect your data. Our security framework is continuously updated and undergoes regular third-party security audits.
Response to Data Breaches
In the event of a data security breach, ctk777 will notify affected users within 72 hours and take prompt corrective action. We believe that transparency and a swift response are the best ways to maintain user trust.
6 Cookie Policy
The ctk777 website uses several types of cookies. Cookies are small text files stored in your browser that help enhance your experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining Login Sessions & Security | Until End of Session |
| Functional Cookies | Remembering Language Preferences & Settings | 1 Year |
| Analytics Cookies | Collection of Site Usage Statistics | 30–90 Days |
| Performance Cookies | Page Load Speed & Error Tracking | 30 Days |
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may cause some features to not function properly.
7 Your Rights
Under ctk777's Privacy Policy, you have full rights over your own data. Each of those rights is detailed below:
To exercise any of these rights, please contact our support team. ctk777 will respond to your request within 30 business days.
8 Protection of Minors' Data
Ctk777 is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and additional identity documents may be requested in cases of doubt.
A Note for Parents: If your child has accidentally registered on ctk777, please contact [email protected] immediately. We will promptly close the account and delete all associated data.
9 Policy Update Process
Ctk777 reserves the right to update this Privacy Policy at any time. In the event of significant changes, we will:
- Post a clear notice on the website
- Registered users will be notified in advance by email or SMS
- We will update the "Last Updated" date at the top of the page
- Continued use of the platform after changes are made will be considered acceptance of the updated policy.
If you would like a previous version of our policy, please contact our support team — we can provide a saved copy.
10 Contact & Complaints
For any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. The ctk777 data protection team is always here for you.
[email protected]
Response Within 72 Hours
24/7 Live Support
Average response time: 2 minutes